Airports are constantly looking for ways to improve customer experience. Faced with a multitude of problems, airports have turned to smart parking management solutions.
Having the ability to see real-time availability on a mobile app reduces the frustration of searching for an open spot by providing drivers with easy options.
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Viewing available parking spaces in real-time is just one example of the way that airports benefit from smart parking management solutions.
Smart parking management solutions are not only helpful for customers, but also for airports themselves.
Airport managers can use these tools to monitor how many vehicles are parked in their lots at any given time. Let’s look at other ways technology improves efficiency at the airports connecting our world.
How Airports Benefit From Smart Parking Management Solutions – Smart Parking Solutions for urban areas
Exiting the Lot
Long lines at pay stations create traffic jams and cause delays for cars trying to exit the garage. With smart payment apps, drivers will be able to pay before they leave their vehicle, reducing wait time and preventing congestion outside the gates.
After a long trip, this is a benefit that many customers will appreciate, and those feelings are reflected when they choose to utilize your parking garage again on future trips.
By tracking and analyzing real-time data, airports can continually improve the customer experience to reduce friction, increase loyalty, and ultimately drive revenue by optimizing traffic flow in their parking facilities
Location Services
Airport parking services can be further enhanced by providing guidance on available parking. Allowing the traveler to locate their car after they return from a trip is another added benefit.
How Airports Benefit From Smart Parking Management Solutions
Parking sensors can alert drivers when they take up more than one spot, or they can tell operators when cars have entered and exited lots. Live data can then be used to notify drivers of the available spots on each level, cutting down on time spent searching for a spot while rushing to catch a flight.
Payment Flexibility
Parking facilities have an opportunity to offer additional digital payment options that appeal to customers. This not only improves the customer parking experience but can also help reduce operating costs through increased automation.
Mobile payments are becoming increasingly widespread in various industries, and airport parking is not excluded from this trend. Payments that your customers can make with any device through popular digital wallets such as Google Pay or Apple Pay are growing in usage these days.
Keep in mind that not all customers are using these options, so keeping traditional payment methods as an option is essential.
How Airports Benefit From Smart Parking Management Solutions
Convenience for Customers
To manage travelers passing through every day, airports need to have good parking management practices in place. Many parking lot owners are finding ways to adapt to electric vehicles as well.
As you can imagine, managing all this takes very sophisticated technology that offers people a seamless user experience. Airports benefit from smart parking management solutions because their customers benefit from less frustration, less time wasted, ease of payment, and vehicle location assistance.
This is yet another reason why many airports have invested in a number of different technologies to improve experience—all while increasing passenger satisfaction and loyalty. There’s no doubt that smart parking solutions will continue benefiting both customers and airports as these technologies evolve over time.
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